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John Krewson is the founder and president of Sketch Development Services, a St. Louis based consultancy. Since 2015, Sketch has been helping companies get better at delivering value for their customers through the adoption of Agile, Lean and DevOps approaches. John is a frequent speaker at events like this and likes to use his past career as a professional actor to point out similarities between knowledge workers and entertainers. It turns out there’s a lot we can learn from each other, as you will see from John’s presentation today.